--- title: How Softchoice retired 16 leases and built a workplace people love. description: How Softchoice retired 16 leases, cut real estate costs by 85%, and built a workplace people love—with a flexible strategy powered by LiquidSpace. image: https://resources.liquidspace.com/hubfs/softchoice.png --- [Skip to content](https://resources.liquidspace.com/inside-softchoice-flex-workplace-strategy#main-content) - Solutions STRATEGY - [Workplace Strategist](https://liquidspace.com/workplace-strategist) OPERATIONS - [Transaction Manager](https://liquidspace.com/license-administrator#transactions) - [License Administrator](https://liquidspace.com/license-administrator) - [Workplace Manager](https://liquidspace.com/workplace-manager) ACCESS - [On-Demand Workspace](https://liquidspace.com/flexible-office-space) - [Private Office Space](https://liquidspace.com/dedicated-office-space) INTEGRATIONS - [HRIS User Provisioning](https://liquidspace.com/integrations#hris) - [IWMS Integration](https://liquidspace.com/integrations#iwms) - [SSO & SCIM](https://liquidspace.com/integrations#sso) - [Communication Tools](https://liquidspace.com/integrations#communication) - [BI & Reporting](https://liquidspace.com/integrations#bi) ![Location](https://resources.liquidspace.com/hubfs/Layer_1%20(4).svg) ### Become a host. 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Join the largest global flexible office marketplace [List workspace](https://liquidspace.com/share-office-meeting-space) - [How it Works](https://liquidspace.com/how-it-works) - [Resources](https://resources.liquidspace.com) - [Pricing](https://liquidspace.com/pricing) - [Get demo](https://liquidspace.com/learn-more) [Become a Host](https://liquidspace.com/share-office-meeting-space) [Help](https://support.liquidspace.com/) Case Study # How Softchoice retired 16 leases and built a workplace people love. 2 Min Read |July 7, 2025 ![How Softchoice retired 16 leases and built a workplace people love.](https://resources.liquidspace.com/hubfs/softchoice.png) 2 Min Read |July 7, 2025 ![industry](https://resources.liquidspace.com/hubfs/Liquidspace-theme/images/industry.svg) Industry IT Services & Software ![employee](https://resources.liquidspace.com/hubfs/Liquidspace-theme/images/employee.svg) Employees 2000 ![location](https://resources.liquidspace.com/hubfs/Liquidspace-theme/images/location.svg) Location North America ![clock](https://resources.liquidspace.com/hubfs/Liquidspace-theme/images/clock.svg) Policy Hub-Enabled, Flexible Hybrid Share this case study - - - - [mailto:?subject=How%20Softchoice%20retired%2016%20leases%20and%20built%20a%20workplace%20people%20love.&body=https%3A%2F%2Fresources.liquidspace.com%2Finside-softchoice-flex-workplace-strategy](mailto:?subject=How%20Softchoice%20retired%2016%20leases%20and%20built%20a%20workplace%20people%20love.&body=https%3A%2F%2Fresources.liquidspace.com%2Finside-softchoice-flex-workplace-strategy) ###### Stay one step ahead! **Subscribe now.** ![formicon](https://resources.liquidspace.com/hubfs/Liquidspace-theme/images/formicon.svg) #### Executive Summary Softchoice once managed nearly 30 traditional office leases across North America—a model that left little room for agility. Instead of waiting for change, they led it. With LiquidSpace, they moved from rigid, underutilized real estate to a flexible, employee-centered workplace strategy—retiring 16 leases, piloting hub models, and using real-time data to guide every investment. ## 16 Leases Retired ## 3+ Years of Usage Data ## 85% TCO Savings ### The Challenge Softchoice knew the old workplace playbook wasn’t going to cut it anymore. Assigned seating, 1:1 desk ratios, and inconsistent standards led to space waste and operational inefficiency. Real estate was treated as a fixed cost, not a flexible tool. They needed to support distributed teams without losing cohesion. That meant retiring legacy leases, embracing choice, and designing around real-time behavior instead of outdated assumptions.   ### The Solution Partnering with LiquidSpace, Softchoice: - Retired 16 long-term leases and replaced them with a curated network of on-demand workspaces. - Piloted hub-and-spoke models in cities like Atlanta and New York, using real-time usage data to shape location strategy. - Empowered employees with autonomy: where to work, when to collaborate, and how to connect. - Fostered connection through culture: workplace engagement became part of onboarding, community rituals, and internal comms.   > It’s not lease or flex—it’s lease plus flex. That  helped us get the best of both worlds. And with LiquidSpace, we can adapt in real time. We’re not guessing anymore. We’re watching what actually works. > > \- Kat Cassin, Softchoice, a WWT company   ### The Results - **Retired wasteful leases:** Softchoice eliminated 16 long-term office leases across North America, dramatically reducing commitments and saving 85% on total cost of occupancy. - **Improved space utilization with lease plus flex:** By combining retained leases with a curated network of on-demand workspaces, Softchoice gave employees greater choice across major submarkets—resulting in higher engagement, better coverage, and data-driven adaptability. - **Boosted employee adoption and trust:** Flex is now embedded in onboarding and culture. Participation continues to rise through monthly rituals like "LiquidSpace Legends" coffee chats and peer-to-peer knowledge sharing.   [![Flex\_With-Softchoice-1](https://resources.liquidspace.com/hs-fs/hubfs/Flex_With-Softchoice-1.png?width=694&height=244&name=Flex_With-Softchoice-1.png)](https://resources.liquidspace.com/flex-with-kat-cassin-of-softchoice)   #### Key Takeaways Softchoice’s journey offers a proven blueprint for organizations rethinking real estate in favor of smarter, more flexible, people-first strategies: - **Data fuels smarter moves:** Real-time insights replace guesswork with precision, shaping hubs and spend with confidence. - **Lease + flex is a competitive edge:** The hybrid model delivered more than savings—it gave Softchoice the agility to meet demand, wherever it happens. - **People-first platforms win:** LiquidSpace wasn’t just a provider—they became part of the team, helping Softchoice shape culture as well as operations. #### Related Resources [![Exit, Test, Invest: A F100 Telecom’s Case for Data-Led Portfolio Strategy.](https://resources.liquidspace.com/hubfs/case-study-telecom.png)](https://resources.liquidspace.com/f100-case-for-data-led-portfolio-strategy) July 7, 2026 ###### [Exit, Test, Invest: A F100 Telecom’s Case for Data-Led Portfolio Strategy.](https://resources.liquidspace.com/f100-case-for-data-led-portfolio-strategy) The Challenge A hybrid policy exposed a mismatch between the company’s real estate footprint and... [Read more](https://resources.liquidspace.com/f100-case-for-data-led-portfolio-strategy) [![The pre-2020 lease tail: why this renewal cycle is different.](https://resources.liquidspace.com/hubfs/Content-Thumbnails-4.png)](https://resources.liquidspace.com/the-pre-2020-lease-tail-why-this-renewal-cycle-is-different) June 8, 2026 ###### [The pre-2020 lease tail: why this renewal cycle is different.](https://resources.liquidspace.com/the-pre-2020-lease-tail-why-this-renewal-cycle-is-different) The first wave of pre-2020 lease expirations has cleared. Most portfolios extended, bridged, or... [Read more](https://resources.liquidspace.com/the-pre-2020-lease-tail-why-this-renewal-cycle-is-different) [![Transaction Manager — a guided walkthrough.](https://resources.liquidspace.com/hubfs/TM_2.png)](https://resources.liquidspace.com/transaction-manager-walkthrough) May 13, 2026 ###### [Transaction Manager — a guided walkthrough.](https://resources.liquidspace.com/transaction-manager-walkthrough) This isn't just another tracker. [Watch video](https://resources.liquidspace.com/transaction-manager-walkthrough) [![The forecast is broken. Your lease doesn't know that yet.](https://resources.liquidspace.com/hubfs/forecast-1.png)](https://resources.liquidspace.com/the-forecast-is-broken) April 14, 2026 ###### [The forecast is broken. Your lease doesn't know that yet.](https://resources.liquidspace.com/the-forecast-is-broken) How do I responsibly make a 10-year lease commitment when our business can't see 18 months ahead? 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