Executive Summary
A global travel company embraced a new live and work anywhere hybrid policy but found itself burdened by an outdated, fixed real estate footprint. Underutilized offices were a major cost drain. By implementing a data-driven workplace management platform, the company gained visibility into real estate utilization, leading to a more dynamic, employee-centric, and cost-effective approach. Monthly in-person team gatherings became a core element of their strategy to maintain collaboration and culture.
90%
Savings in Key Markets
1
Gathering Week Per Month
20%
Relocated Since Policy Launch
The Challenge:
The company’s hybrid approach was at odds with its traditional real estate strategy. Without access to employee behavioral data and market insights, it struggled to make informed decisions about its real estate portfolio. This inefficiency led to high costs for underutilized spaces, forcing the company to maintain offices that didn’t align with how employees worked. The lack of clarity around space utilization also made budgeting and planning challenging, further compounding inefficiencies. The need for a practical, data-driven approach became evident as the company sought to balance flexibility, cost savings, and employee needs to create a sustainable hybrid work environment.
The Solution:
The company turned to LiquidSpace's platform to harness the power of data, which delivered several game-changing benefits:
- Data clarity:
Real-time dashboards revealed space utilization trends, identifying locations where flexible workspaces outperformed traditional offices in cost and engagement.
- Agile budgeting:
With clear visibility into monthly workspace spend, leadership could forecast costs based on actual usage—rather than outdated lease commitments.
- Utilization trends:
Market insights showed that employees increasingly booked coworking spaces closer to their homes rather than commuting to HQ. This led to a strategic shift toward on-demand workspaces. Monthly team gatherings ensured employees maintained a sense of connection and collaboration.
Liquidspace’s dashboard has made it really easy to see what our average spend per month is, which makes budgeting for the year ahead a breeze...
- Workplace Experience Manager
The Results:
The company’s data-driven strategy delivered significant outcomes:
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Radical cost savings:
By eliminating underused office leases and adopting an on-demand strategy, the company reduced CRE costs by 90% in priority markets.
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Stronger employee engagement:
A workplace model tailored to employee preferences resulted in more dynamic team gatherings and a positive shift in workplace satisfaction.
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Optimized real estate strategy:
Data-driven decisions ensured that space investments matched actual workforce behavior, maximizing efficiency across the portfolio.
This transformation underscored the power of data in navigating the complexities of hybrid work, proving that the right tools and insights can turn challenges into opportunities.
Key Takeaways
This case study demonstrates how using data can transform your CRE strategy, delivering measurable cost savings and a more efficient workplace:
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Leverage data to drive CRE decisions:
Stop wasting money on unused office space—let insights guide your strategy.
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Flexibility wins:
A rigid real estate model no longer serves today’s workforce. On-demand space solutions are the future.
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Eliminate inefficiencies:
Analyze, optimize, and adapt. Smart companies are slashing real estate waste while boosting workplace effectiveness.
